Leveraging AI Assistant & Agents to Enhance Staff Efficiency and Member Value
Greg Pollack, Higher Logic 

This session will address the hesitancy of AMC leaders to embrace AI, highlighting its potential to save time and enhance member value. It will cover the growth and limitations of large language models (LLMs), the importance of fine-tuning and retrieval augmented generation (RAG), and the uses of AI Agents and Agentic AI. Attendees will learn practical AI applications to streamline operations, empower staff, and enhance member experiences without losing the personal touch.

This session will emphasize the importance of leveraging the strengths of all generations within the workforce to drive transformation and innovation. It will focus on uniting diverse age groups, discussing their unique perspectives and skills, and exploring strategies for intergenerational collaboration. The session will also debunk generational myths that hinder understanding and collaboration, envisioning a future where generational unity enhances creativity, resilience, and industry value.

Maintaining Positivity in a Chaotic World

This session will explore real-world examples from AMCI’s eBook on how integrated ED/CEOs work in the AMC model. Through discussions and audience participation, attendees will learn how to capitalize on opportunities and address challenges in this trend. The session will analyze three service models—limited service, external executive director, and full hybrid—highlighting successes and areas for improvement. 

Global disruptions are changing how associations deliver value to stakeholders. Traditional models no longer align with today's complex realities. This session will focus on assessing key trends and potential disruptors to develop strategies that keep associations relevant and resilient.

This session will offer practical insights on using generative AI tools to enhance productivity, teamwork, and client services. It will cater to all levels of AI users and cover three main areas: improving daily productivity, managing teamwork flow and scope, and identifying client work that can benefit from AI. Attendees will learn to integrate AI into their processes through practical examples and hands-on exercises tailored to their tech-literacy level.

This session will guide attendees through the journey of leadership development, from entry-level to senior leadership. Led by two mid-career professionals, it will feature personal stories, practical strategies, and key insights on pivotal moments and mentorship. Attendees will gain a "trail map" for effective succession planning, ensuring future leaders are well-prepared for their ascent.

This session will provide insights on hosting award-winning conferences in Europe, featuring expertise from Copenhagen, Barcelona, and Vienna. Attendees will learn from real-world global association case studies, moderated by Kenes Group. The session aims to equip participants with the knowledge and confidence to navigate the European business landscape and deliver exceptional conference experiences.